Staying Safe at Home

Covid FAQs

Staying Safe During This Time:

  1. What steps should I be taking to keep myself and my family safe from the Coronavirus?

    You can visit the NBPS COVID-19 webpage for more information at:

    We are in close collaboration with local agencies including Southcoast Health, the city of New Bedford Health Department, and are following guidance from the MA Department of Public Health.

  2. Should everyone, including children, be practicing social distancing?

    Yes, individuals of all ages, including children, should be practicing social distancing. Everyone can play a role in keeping our community safe. Carefully consider the necessity of being together. This is not a vacation; it is an extreme measure taken to allow for physical distancing so the virus is not spread. Not being exposed to the virus is the best way not to get sick or to transmit it to others. Please refer to the CDC webpage for more information:

  3. Can we use the school playgrounds and have playdates with other classmates?

    Fresh air and outdoor time is good for everyone, however the social distancing guidance of maintaining a safe separation of at least 6 feet remains critical. Playgrounds at the schools and in the communities are closed and families are not permitted to use them at this time. Families should also avoid playdates all together and follow best practices without alarming children. Going for walks, hikes and bike rides, as well as playing in one’s own yard are encouraged provided you maintain at least 6 feet of distance from non-family members.

  4. Where can I get resources in the community?

    You can find resources at the New Bedford Public Schools webpage, specifically the news section. The NBPS Resource #3 – Responding to COVID-19 at Home will provide you with a list of resources for our families.


    You can call the Mass 2-1-1 line. Families can receive information in their native languages by calling this line at any time.

  5. What resources exist for homeless students and families during this period?

    Guidance from DESE’s Homeless Education Coordinator includes:

    - While local offices are currently closed to the public, shelter applications can be done by phone by calling 1-866-584-0653

    - Families must follow shelter quarantine/isolation rules in effect

    - Families should not be worrying about housing searches at this time. They may still apply for housing online and work with their case managers by phone.

    - DHCD will be encouraging housing authorities to temporarily not take action against tenants who have family doubling up. Housing courts are temporarily suspending eviction proceedings.

  6. How can I manage this current situation at home?

    You can find this information at the NBPS webpage, specifically the news section. The NBPS Resource #1 helps families respond to COVID-19 at home. Managing the current situation at home can be challenging, even for people who like change. There are several things you can do to help you and your family manage the uncertainties of our current situation. Many of these suggestions can help your family stay healthy and calm and may help maximize the quality of your time together. Link:

  7. What resources are available for parents coping with stress during this time?

    The CDC has provided the following resources for parents coping with stress:  Here are some additional hotlines:

    - The Parental Stress Line – “parents helping parents” – available 24/7 in all languages: 1-800-632-8188

    - SafeLink – Massachusetts statewide domestic violence support and resources – 24/7 helpline: 877-785-2020

    - National Suicide Prevention Lifeline: 1-800-273-8255

    - The Disaster Distress Helpline - 1-800-985-5990 – a 24/7, 365-day-a-year national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural human-caused disaster. This line is toll-free, multilingual, and confidential. Crisis support is available to all residents in the US and its territories. You can also text TalkWithUs to 66746 to connect with a trained crisis counselor.

  8. How can I pick up meals?

    a. Beginning the week of April 13, Grab n’ Go meal distribution will be available only on Tuesday and Friday. Tuesday meal distribution: students will be provided meals to cover breakfast and lunch for Tuesday, Wednesday and Thursday. Friday meal distribution: students will be provided meals to cover breakfast and lunch for Friday and two additional days.

    b. Grab n’ Go meals can be picked up at meal site locations 11:30 a.m. to 1:00 p.m. for each child (18 years old or younger) during the NBPS school closure due to COVID-19. All meals must be taken and consumed off-site. Grab n’ Go locations include: Campbell, Carney, Gomes, Hayden-McFadden, Jacobs and Lincoln Elementary Schools, Keith Middle School, and 52 Walker Street (Brickenwood Housing Development).

          i. Resources for learning at home can also be found at the NBPS Homepage here: 

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